At Zeejprint ("we" or “our” or “us”), we are committed to respecting and protecting your privacy. The terms "you" or "your" refer to any individual using our website or services.

This Privacy Policy outlines how we collect, use, and protect your personal data, and explains your rights regarding this data.

This policy, together with our Terms and Conditions, Cookie Policy, registration forms, and any referenced documents, form the legal framework under which your information is processed.

By using our website or any of our services, you agree to this Privacy Policy in full. Please read it carefully.

1. Information We Collect About You

We collect the information you provide voluntarily and data collected automatically when using our website.

1.1. Information You Provide:

• Contacting us through the website, email, phone, or text (e.g., complaints or support).
• Filling out forms, registering, updating your profile, or placing an order.
• Participating in surveys or polls (optional).
• Joining a contest or event by Zeejprint, including media recorded during such events (with your prior consent).

1.2. Examples of Collected Data:

• Full name
• Phone number
• Email address
• Address (country, city, neighborhood)
• Company name and industry (for business orders)
• Order history, billing info, payment methods
• Password (for account creation)
• Event-related media (images, videos, audio)
• Your feedback

1.3. Automatically Collected Information:

• Device type and OS
• Browser type and timezone
• IP address
• Visited pages and visit duration
• ISP info
• Geolocation (with permission)
• Device identifiers like IMEI or MAC address

1.4. Third-Party Data Sources:

We may receive data from our partners for purposes such as order fulfillment, analytics, payment, delivery, advertising, and identity verification.

1.5. Cookies and Similar Technologies:

We use cookies to enhance your browsing experience. Examples include saving login data, customizing content/ads, and analyzing performance. Disabling cookies may impact functionality.

2. How We Use Your Information

We use the information we collect from you or your device for the following purposes:

2.1. Operational and Service Purposes:

• Order Fulfillment: Processing orders, issuing invoices, delivering products, and providing related services.
• Account Management: Registering users, managing customer accounts, and storing data securely.
• Contractual Obligations: Fulfilling obligations under any agreement between you and us, including monitoring payments and enforcing our Terms and Conditions.
• Communication: Responding to your inquiries, notifying you about order status, or informing you of changes to our services or website.
• Data Verification: Validating your data against third-party databases when necessary.

2.2. Marketing and Content:

• Promotional Messages: Providing information about products or services similar to those you've requested or contacting you regarding quotations (directly or through third parties), via email or text.
• Newsletters: If you are a registered user, we may send you news and updates, with your consent. You can unsubscribe at any time by emailing info@zeejprint.com.
• Third-Party Marketing: If you are a new customer and have consented to data sharing with specific partners, they may contact you with offers or services that may interest you.

2.3. Improvement and Development:

• User Behavior Analysis: Studying your interactions with the website to enhance the user experience and improve services according to your needs.
• Content Optimization: Ensuring website content is presented effectively for your browser or device.
• Technical Testing: Using your data internally to run performance tests and system improvements.

2.4. Events and Promotions:

• Contest Management: Organizing competitions, promotions, and events, including participant communication.
• Content Publishing: Sharing event photos, videos, or audio recordings (with your prior consent) on our website or social platforms such as Facebook or Twitter.

2.5. Security and Compliance:

• Website Protection: Preventing illegal or fraudulent activities and ensuring a secure environment for all users.
• Legal Compliance: Applying relevant laws and regulations and responding to official legal requests.

2.6. Statistics and Analytics:

• Performance Analysis: Using data to generate usage statistics (without personal identifiers) and sharing these insights with third parties to improve service quality.

2.7. Continued Use of Data:

• If you stop using our website or services, we may still use or disclose certain data as permitted by this policy and applicable law.
• You may opt out of receiving marketing emails from Zeejprint at any time by contacting info@zeejprint.com.

3. Communication Preferences and Service Customization

• You may update your contact details at any time by editing your profile settings within your user account, or by adjusting your notification preferences (if available).
• We use the information you provide to us—or to third parties we work with—to deliver services tailored to your needs and preferences.

4. How We Protect Your Data

We are committed to safeguarding your data using appropriate security measures, including:

• SSL encryption protocols during data transmission
• Password protection for user accounts
• Regular security audits and technical updates

However, please note that no internet-based system is 100% secure. Sharing your data online is done at your own risk.

5. When We Share Your Data

We do not sell or rent your personal information to any party. However, we may share limited data in the following cases:

• Service Providers: Such as shipping companies, payment processors, and technical support.
• Government Authorities: When required by law or regulation.
• Promotional Partners: Only with your explicit consent.
• Analytics Providers: To enhance site performance, using anonymized data without revealing your identity.

6. Cookies

• We use cookies to collect and store information about how you use our website.
• Cookies are small text files stored in your browser and transmitted to our servers during use.
• They help remember your preferences, retain login sessions, and personalize your experience.
• You can disable cookies in your browser settings, though some features of the site may not function properly if cookies are turned off.

7. Where We Store and Process Your Data

• Your data may be transferred to and stored outside the Kingdom of Saudi Arabia. It may be processed by our staff or trusted service providers located abroad.
• These parties may assist in order fulfillment, support, or other operational functions.
• By submitting your data, you agree to this transfer, storage, and processing under the safeguards outlined in this policy.

8. Your Rights Regarding Your Personal Data

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Opt out of marketing communications
• Object to specific uses of your data

To exercise any of these rights, please contact us at info@zeejprint.com.

9. Your Consent and Changes to This Policy

• We reserve the right to modify this Privacy Policy at any time. All changes will be posted on our website.
• It is your responsibility to review the policy regularly.
• If any major changes are made to how we use your data, we will contact you to request your consent when necessary.

10. Use of Your Data on External Websites

• This policy applies only to data collected by Zeejprint.
• If you share data with third-party websites (even via links from our site), those interactions are governed by the respective privacy policies of those sites.
• We are not responsible for how other sites handle your data. Please review their policies and reach out to them directly if you have concerns.

11. Contact Us

For more information about how we protect your data and privacy, or to make any requests regarding your personal information, please contact: info@zeejprint.com